FREQUENTLY ASKED QUESTIONS

What is your fee? Do you take ______ insurance?


I'm currently an in network provider for a select few insurance plans, but I do not file for insurance reimbursement for couples therapy.

Even if I'm not an in network provider for your specific plan, you may be covered at your out of network (OON) rate. You are encouraged to contact your insurance company to see if I'm an in network provider for your specific plan.

I also accept out of pocket payments (private pay) and take cash, check and credit/debit cards. Please click here for more detailed information regarding rates.


Why don't you accept insurance for couples counseling?


Unfortunately, most insurances don't cover relationship therapy. This is outside of my control. All fees for couples therapy are private pay only: cash, check or credit card.

Please click here for more detailed information regarding rates.


Why don't insurances cover relationship therapy?


It's my understanding that relationship distress is not considered a medical condition and therefore is not covered.

I've been to a marriage therapist before and was able to use my insurance. What's changed?


Nothing has changed really. Some therapists have decided to use a diagnosis code that is covered by insurance in order to get insurance to pay the claim. I see this as unethical, however, and am not willing to accept the risks associated with doing that (it could be considered insurance fraud which carries with it hefty fines and consequences).

The diagnosis code for problems in a relationship is Z63.0. You're welcome to contact your insurance company to ask if they will reimburse for that diagnosis code. If so I will be glad to give you an itemized receipt called a "superbill" which can be used to verify your treatment. You will then be able to submit the superbill to your insurance company to ask for reimbursement which will likely be paid at your plan's Out of Network (OON) rate. In this case the reimbursement will be paid to you. You will still need to come to your sessions prepared to pay the full fee.


Can you just file for OON reimbursement for me?


I plan to add this service in the future, but at this time and to help keep overhead costs at a minimum (and thus prices as low as possible) I'm sorry to say that I do not file for insurance reimbursements - I apologize for any inconvenience this causes.

Again, I'm happy to provide an itemized receipt so you can file for reimbursement yourself.


I've never been to counseling before. How does it work?


We will initially spend time discussing together what it is that brought you to counseling. Our first few sessions will consist mostly of information gathering where I get to know your unique situation and needs. I spend a great deal of time during the first few sessions listening to your story, asking questions, answering your questions, helping you refine and prioritize your goals, assessing your mental health and developing a treatment plan that's specific to your situation. Then, as the sessions progress, we will dig deeper into the problems and any emotional turmoil and work together at solutions using problem solving techniques. Occasionally you will be given assignments or things to do during the week to either practice what we discussed in a particular session or prepare for the next session. When you feel that you are at a place where I've pointed you in the right direction and you can continue on your own you will be discharged from my counseling services.

What if counseling ends, but problems come back or new problems arise?


With a few exceptions, I typically maintain an open door policy. You are welcome to come back to counseling for a "check up" to make sure you're still on the right path or to begin therapy again with a new problem should the need arise.

Can you provide phone counseling?


Yes. I'm a board certified telemental health provider and I can provide counseling online via phone, video and messaging (secure texting). I can currently provide online counseling to residents of Tennessee and Georgia.

Please note that phone/video counseling is NOT available for couples counseling.


Can you take insurance for phone counseling?


Insurance companies don't currently cover phone counseling, but many of them do cover video counseling. I'm happy to discuss the options with you. Please contact the office with questions about using your insurance for counseling.

What do you mean by "holistic"? Does that mean you're against medication?


By “holistic” I simply mean that I treat the whole person and consider all domains of life (emotional, mental, physical, spiritual, social/relational/familial) as interconnected and comprehensive. I believe that health is achieved when all parts are synchronized and working together in concert and I work towards that goal. It also means that I search for root causes rather than just focus on symptom management.

I’m perfectly fine with the use of medications and I try to coordinate care with prescribing physicians as much as possible. I don’t interfere with medication management. I leave that between you and your physician.


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