Instructions: Please Read

We are changing the way appointments are set for new patients.  To request an appointment, please fill out the form below and we will set up an account for you in the online portal.  You will get an email with instructions for logging in and completing your profile and new patient paperwork.  Once everything is set up you'll get access to the calendar where you can select an appointment that works for you. 

The form is run through HIPAA compliant, secure servers with SSL encryption, however, please know that there is no way to secure online forms 100%. We do everything we can on our end to protect your privacy, however, there are things that are outside of our control such as your computer.  For more security, you are encouraged to use a computer that that is running a quality anti-virus software, the Firefox or Safari browser or a computer with a Sandbox Security such as a Chromebook or a system running iOS.  If you're not comfortable filling out this information online, you may email us the information at or call the office at 423-834-7209 to set up an appointment. 

If you are a current patient (you've been seen at Thrivepoint Counseling previously), please login to the secure online portal or call the office to schedule or reschedule an appointment.  You may also send an email to

If you are having a crisis or emergency please do NOT use this form.  Instead please call 911 or go to your nearest ER. 

Dr. Santan works with adults ages 25 and older. He provides individual and couples therapy. Dr. Santan can help with a wide range of life and mental health challenges and specializes in issues of anxiety (general anxiety, panic, OCD and phobias) and romantic relationships. Although Dr. Santan is a "trauma informed" therapist, he does NOT work with issues of trauma, abuse or PTSD. 

Secure Appointment Request Form

*Dr. Santan works with adults ages 25 and older. He works with individuals and couples (marriage, pre-marriage). Dr. Santan does NOT work with issues of trauma.

If "Couple" please provide the following information for your spouse/partner/significant other.

Thank you for placing your trust in us. We will reply within 2 business days. If you haven't heard from us within 2 business days, please be sure you can receive voice mail, check your SPAM folder or call us at 423-834-7209.

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